Frequently Asked Questions

Q: Can I still walk in to apply for my visa at the Consulate?

A: We do not have the walk-in system for the visa application anymore. The new e-visa system has already been applied from 8 October 2024. Under this new system, foreign national, who wishes to apply for a Thai visa,is no longer required to submit their passports and supporting documents in person. All applications must be submitted through e-visa platform at https://www.thaievisa.go.th

Q: Who can apply for Thailand e-visa in Malaysia?

A: The person who is eligible to apply for Thai e-visa at the Royal Thai Consulate-General in Penang, Royal Thai Embassy in Kuala Lumpur and Royal Thai Consulate-General in Kota Bharu must be in Malaysia before making the application. Therefore, in the section of "Current Location" in the online application platform, please proceed as follows:

• For Malaysian Citizen - please provide a photo of your IC.
• For Malaysian Residence Visa Holder - Please provide a photo of your valid residence visa.
• For foreigners - please provide your arrival stamp by Malaysian Immigration. If you do not have the stamp, please provide your MDAC (Malaysian Digital Arrival Card), together with your departure stamp of the country you recently left.     
• Citizen of Afghanistan, Nigeria and North Korea, who are residents in Malaysia, will need at least 45 days for visa application to be processed.

Q:   What is the processing time for e-visa?

A:    Normally, we need 5-7 working days to process the e-visa if the applicant provides complete information. For the applicants who do not provide complete information, the officers will ask for more documents and information, which will prolong the process and exceed 5-7 working days. For DTV application, please provide us as much information as possible, such as details or presentation of your work in Thailand, how often you plan to travel to Thailand, no office in Thailand, and what you would like to do during your stay in Thailand, because our consideration is based on your enough information.

Q: What if I made a mistake in my application?

A: If you made a mistake, such as filling wrong name, country of passport issuance, etc., we need to cancel your application because we cannot correct the information for you in the system and the payment is non-refundable. So, it's highly recommended that you check the accuracy of the information before submitting the application. In case of applying for wrong type of visa, we can correct for you on the condition that (1)it's a paid application (2)the fee of the changed visa is equal or lower than the one you applied

Q: What is the financial evidence required?

A: The financial evidence required for Thailand e-visa depends on the type of visa and number of entries. You need to provide financial documents showing  that you have sufficient funds in your account as identified in each type of visa. The bank statement must trace back 3 months from the present and show the holder's name, account number, current balance, and transaction details. 

Q: How to check a visa status?

A: The applicants can check through https://www.thaievisa.go.th. In terms of incomplete information or more documents required, the Consulate's officer will contact the applicants via your e-mail or if you wish to contact the Consulate for urgent inquiries regarding visa applications, please send an e-mail to [email protected]             

Important Notice: If the system detects duplicate application, the Consulate reserves the right to cancel the application.